diff --git a/desk/introduction.mdx b/desk/introduction.mdx
index 65fabd1d..8026cc9c 100644
--- a/desk/introduction.mdx
+++ b/desk/introduction.mdx
@@ -32,4 +32,6 @@ Botpress Desk is a support workspace built for how real support teams operate: f
 
 Botpress Desk is designed for gradual adoption. We'll help you import your existing customers and data from your existing support solution, like Intercom or Zendesk.
 
+To connect Zendesk, open the **Providers** page in settings and select **Connect** on the Zendesk card. A guided wizard walks you through it: enter your Zendesk subdomain, authorize access with OAuth, and Desk imports your data in the background. Larger imports may take a few hours, and you can return to the Providers page anytime to monitor progress.
+
 Then, all your customer interactions sync when you take actions on either platform, so there's no risk.