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No "Copilot Requests" permission in GitHub Apps despite the Copilot SDK documentation saying otherwise #2304

Description

@mokshadharma

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Why are you seeing this issue?

This is a support escalation! You can find out more about expectations on communications and response times in the on-call docs. Thank you for doing your part to keep GitHub customers happy!

Severity

Note, for Sev1 issues always page the team first, using the PagerDuty information in the service catalog and the command .pager trigger N/A <reason>. Opening an issue for a Sev2 incident can come later (and can be done by the available Escalation Engineer).

  • sev1 - Engineering must respond, when paged, within 1 business day
  • sev2 - Engineering must respond to this issue within 2 business days
  • sev3 - Engineering must respond to this issue within 2 business days

Service

copilot-sdk

Context

⚠️ Kindly provide all the requested information to ensure a prompt and efficient response. ⚠️

GitHub Support Plan

  • Top 20
  • Premium Plus
  • Premium
  • Enterprise
  • Free/Pro/Team

GitHub Product(s) Impacted (check appropriate boxes and provide GHES version if applicable)

  • GitHub.com (including GHEC)
  • GitHub Enterprise Server.
    • Running version: x.y.z
    • Recently upgraded from version: x.y.z (upgrade date: yyyy-mm-dd)
  • Proxima (ghe.com)
    • Customer tenant: -

Customer Impact

If applicable, list the impacted entities:

  • Enterprise: -
  • Organization: -
  • Repository: -
  • User: -

Zendesk Ticket(s), support bundles, and other relevant Issues and links

Issue

Customer reports that while the Other services and CI systems section of the Server-to-server authentication page of the Copilot SDK documentation says you should:

Create a GitHub App with the Copilot Requests repository permission set to Read & write.

But when creating a GitHub App there doesn't seem to be any such repository permission in the UI.

To Reproduce

Steps to reproduce the behavior:

  1. Go to ...
  2. Click on ...
  3. Scroll down to ...
  4. See error

Expected behavior

The documented Read & write Copilot Requests repository permission should exist.

Screenshots

N/A

Additional context

I have tried creating a GitHub App myself and did not see this permission.

cc:

@patniko

Support Squad(s): @github/support-squad-ecosystem

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    documentationImprovements or additions to documentationsupport-escalationRequest from supportsupport-sev2High urgency, low or transient impact, no known workaround

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