diff --git a/descriptions/0/api.intercom.io.yaml b/descriptions/0/api.intercom.io.yaml index b9cea38e..90a1de1c 100644 --- a/descriptions/0/api.intercom.io.yaml +++ b/descriptions/0/api.intercom.io.yaml @@ -11044,8 +11044,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.10/api.intercom.io.yaml b/descriptions/2.10/api.intercom.io.yaml index 18b6b498..00d3c9bb 100644 --- a/descriptions/2.10/api.intercom.io.yaml +++ b/descriptions/2.10/api.intercom.io.yaml @@ -5016,8 +5016,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.11/api.intercom.io.yaml b/descriptions/2.11/api.intercom.io.yaml index 156ee8bb..a8a003eb 100644 --- a/descriptions/2.11/api.intercom.io.yaml +++ b/descriptions/2.11/api.intercom.io.yaml @@ -5134,8 +5134,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.12/api.intercom.io.yaml b/descriptions/2.12/api.intercom.io.yaml index 322a4e38..0abf3a6f 100644 --- a/descriptions/2.12/api.intercom.io.yaml +++ b/descriptions/2.12/api.intercom.io.yaml @@ -5702,8 +5702,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.13/api.intercom.io.yaml b/descriptions/2.13/api.intercom.io.yaml index cf12c9b1..09ccdc43 100644 --- a/descriptions/2.13/api.intercom.io.yaml +++ b/descriptions/2.13/api.intercom.io.yaml @@ -6585,8 +6585,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.14/api.intercom.io.yaml b/descriptions/2.14/api.intercom.io.yaml index 6f76f57b..959fe784 100644 --- a/descriptions/2.14/api.intercom.io.yaml +++ b/descriptions/2.14/api.intercom.io.yaml @@ -7403,8 +7403,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.15/api.intercom.io.yaml b/descriptions/2.15/api.intercom.io.yaml index d11f4787..d49a7680 100644 --- a/descriptions/2.15/api.intercom.io.yaml +++ b/descriptions/2.15/api.intercom.io.yaml @@ -7474,8 +7474,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.7/api.intercom.io.yaml b/descriptions/2.7/api.intercom.io.yaml index 60808788..dcc56f16 100644 --- a/descriptions/2.7/api.intercom.io.yaml +++ b/descriptions/2.7/api.intercom.io.yaml @@ -5204,8 +5204,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.8/api.intercom.io.yaml b/descriptions/2.8/api.intercom.io.yaml index c2adec0f..6cb9bc5f 100644 --- a/descriptions/2.8/api.intercom.io.yaml +++ b/descriptions/2.8/api.intercom.io.yaml @@ -5204,8 +5204,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply diff --git a/descriptions/2.9/api.intercom.io.yaml b/descriptions/2.9/api.intercom.io.yaml index 920783ed..4d66a4ae 100644 --- a/descriptions/2.9/api.intercom.io.yaml +++ b/descriptions/2.9/api.intercom.io.yaml @@ -5208,8 +5208,14 @@ paths: tags: - Conversations operationId: replyConversation - description: You can reply to a conversation with a message from an admin or - on behalf of a contact, or with a note for admins. + description: |- + You can reply to a conversation with a message from an admin or on behalf of a contact, or with a note for admins. + + {% admonition type="warning" name="Bot replies to inbound email" %} + By default, bot or Operator replies to an inbound email conversation aren't sent to your customer. The reply is stored as an unnotifiable bot comment, and no `seen` receipt is generated until an email is actually delivered. + + To send these replies as outbound emails, reach out to your accounts team to enable the email-reply feature flag for your workspace. + {% /admonition %} responses: '200': description: User last conversation reply