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2 changes: 2 additions & 0 deletions desk/introduction.mdx
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Expand Up @@ -32,4 +32,6 @@ Botpress Desk is a support workspace built for how real support teams operate: f

Botpress Desk is designed for gradual adoption. We'll help you import your existing customers and data from your existing support solution, like Intercom or Zendesk.

To connect Zendesk, open the **Providers** page in settings and select **Connect** on the Zendesk card. A guided wizard walks you through it: enter your Zendesk subdomain, authorize access with OAuth, and Desk imports your data in the background. Larger imports may take a few hours, and you can return to the Providers page anytime to monitor progress.

Then, all your customer interactions sync when you take actions on either platform, so there's no risk.
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