Support Ticket Classification and Key Phrases Extraction
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Updated
Jun 24, 2020 - Jupyter Notebook
Support Ticket Classification and Key Phrases Extraction
Production-ready support ticket classification using Unity Catalog AI Functions, Vector Search, and RAG. Features 6-phase workflow, knowledge base integration, and Streamlit dashboard.
🚀 AI-Powered Support Ticket Classifier Automatically classify customer support tickets by issue type and urgency, and extract product names, complaint keywords, and dates — with an interactive Gradio UI.
This project focuses on automatically tagging customer support tickets into relevant categories using a Large Language Model (LLM).
NLP support ticket routing and summarization — TF-IDF + Naive Bayes for speed (12ms p99, 90% F1), with an extension path for transformer-based classification. FastAPI + Streamlit.
This project achieves a robust solution where users can engage with a knowledgeable chatbot and efficiently route their concerns to the appropriate department.
Ticket Classification Workflow with AI automatic classification of tickets + Intercom integration to receive customer inputs + Slack Notifications + Pipedrive Integration for creating Deals according to the ticket.
IHK-Abschlussprojekt FISI AP2 - Automatisierte Ticket-Kategorisierung mit PowerShell
AI-powered support copilot for ticket classification and query resolution. RAG, Chroma DB, Streamlit. Atlan AI Engineer Internship.
Learn LangGraph multi-agent systems with this production-ready ticket classification app. Features automatic routing, REST API, interactive dashboard, and embedded database.
🎫 AI-powered customer support ticket classification using TF-IDF + Logistic Regression. Features interactive web UI, FastAPI REST API, Docker deployment, and AWS-ready infrastructure.
Automatic ticket classification and document QA system with Pinecone vector search, GROQ LLaMA-3, and SVM-based department prediction
AI-powered support ticket classification & assignment – FastAPI + XLM-RoBERTa, active learning, REST API
Customer complaint classification using NLP, NMF topic modeling, TF-IDF, and supervised machine learning for intelligent ticket routing.
RNN-based NLP system that automatically classifies IT helpdesk support tickets into categories like hardware, software, network, and security issues. Built using TensorFlow, Python, and FastAPI to demonstrate real-world enterprise ticket routing and automation.
Production-style AI ticket prioritization system with ML, rule engine, and FastAPI API
Lightweight Python library for classifying support tickets using AI - Zero dependencies, pattern matching & optional LLM support
Smart ticket classification system (showcase project)
AI-powered support ticket classification and routing system built with Python, FastAPI, Streamlit, and Machine Learning.
NLP-based customer support ticket classification and priority prediction system using TF-IDF, Logistic Regression, and Streamlit.
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